Skip to main navigation.

If an Outage Occurs

To report outages, call

Homer Office: (318) 927-3504
Farmerville Office: (318) 368-3011

If your lights go out:

  1. Check for blown fuses or tripped circuit breakers.
  2. Check with your neighbors. Ask if their electricity is off.
  3. Call your co-op office (phone numbers listed below) to report trouble. Be sure to give the name or telephone number exactly as it appears on your account. Give your account number or meter number if you have it.
  4. If you know of a problem which may have caused the outage, such as a tree on the line near your house, be sure to give this information to the co-op employee.

If you would like to use our optional automated outage reporting system, dial 1-800-900-9406.

Your outage will be flashed onto the computer screen of the 24-hour dispatcher.

 

Powered by Touchstone Energy Cooperatives Logo