Each winter, we tend to see an increase in members who contact our office about the amount of their bill being higher than average.
As an electric cooperative, owned by the members we serve, we want to help our members understand everything possible about billing, usage, and efficiency.
Electric bills are a direct reflection of electric usage – the number of kilowatt-hours (kWh) used during that billing period. A kilowatt-hour is the unit of measurement used to calculate how much electric energy is used over time. One kWh equals 1,000 watts of electricity used for one hour. For example, using a 1,000-watt coffee maker for one hour is equal to one kWh of electric usage.
Electric meters measure usage. They track the number of kilowatt-hours a member uses in a billing period. As members use more electricity, the meter records that usage and bills increase because the number of kilowatt-hours increased. Similarly, as members use less electricity, bills decrease accordingly. Claiborne Electric members have a tool available called SmartHub – a free app that can be downloaded on any Apple or Android device. SmartHub allows members to monitor electric usage daily. Using SmartHub can help members see when their usage is higher than normal. Members can then use that information to take steps to lower electric consumption.
In February, the average electric bill in the state was $129.34 for 1,000 kWh. That figure takes into account all electric utilities regulated by the LPSC. Claiborne Electric members paid $129.22 for 1,000 kWh. The most expensive provider in the state cost $159.63 for the same 1,000 kWh.
The reason some members’ bills are higher is because more kilowatt-hours were used. If bills are significantly higher than the previous month, that means significantly more kilowatt-hours were used in that billing period. In January, we purchased 26% more electricity from our power supplier (Pelican Power) than we did in December to meet our members’ needs.
A significant reason for increased usage in the past month is the arctic blast temperatures in mid-January and again in late-January. During times of extreme cold, electric heating systems use much more electricity because they run for longer periods in order to maintain the temperature set on a thermostat. Drastic weather changes significantly affect usage when it comes to heating a home. If a thermostat is set at 70 degrees, and the temperature outside is 50 degrees, a heating system does not need to work all that hard to make up that 20-degree difference. However, if a thermostat is set at 70 degrees and the temperature outside is 15 degrees, the heating system has to work extremely hard and run almost continuously in order to make up that 55-degree difference. Even though there is no change to the heating system or the thermostat, there is a staggering difference in how long the system runs to reach the desired temperature inside. Another reason winter bills are typically higher than summer bills are that heating requires significantly more energy than cooling.
There are some ways members can lower usage to impact electric bills. The three largest users of electricity in a typical home are:
- Heating/cooling
- Water heating
- Appliances
The easiest and most effective way to lower usage is by decreasing the amount of electricity dedicated to heating or cooling the air. In the winter, we suggest setting a thermostat no higher than 68 degrees. We discourage the use of electric room heaters because they typically have high wattage ratings. For example, a single 1,500-watt electric space heater in use for 12 hours per day uses about $70 worth of electricity per month. When heating systems need to be replaced, pay attention to efficiency ratings. If possible, install an electric heat pump, which is a much more efficient way to heat and cool a home.
Lowering the temperature on an electric water heater will also lower usage and billing. Much like heating and cooling systems, pay attention to efficiency ratings when replacing a water heater. Likewise, use appliances efficiently and replace them with more efficient models at the end of their lifespan.
Claiborne Electric is a not-for-profit electric utility. We’re committed to delivering reliable, cost-effective power to our members. We understand that increased winter bills can be frustrating. We have a fantastic team of Member Service Representatives to help members understand their usage and billing. If members have questions about their bills, they should call our office (Homer: 318-927-3504 or Farmerville: 318-368-3011). We are here to help. We also offer payment plans for members who cannot pay their bill in full.
As a not-for-profit electric cooperative, our goal is to meet the needs of our members. Please contact us with questions about billing, usage, and energy efficiency.