We are currently monitoring Tropical Storm Ida.
As we watch the path of the storm, we are preparing for severe weather that could impact our service area. We are in the process of pre-staging additional crews across our service area to assist with outages, if needed.
We encourage our members to make preparations for the possibility of the storm and extended outages that may follow. If our area experiences outages, crews will be out working toward restoration as soon as it is safe to do so. We will work as quickly and as safely as possible to restore power to all members.
If you experience an outage, the best way to report that is through our free mobile app, SmartHub. If you haven’t already, please download SmartHub to your mobile device. It will allow you to report an outage with the push of a button. You can also use our automated outage reporting system by calling 1-800-900-9406. We will use our Facebook page to update members, but Facebook is not integrated with our outage system and cannot be used to report outages.