Claiborne Electric members will notice a significant change in the way electric bills look beginning in mid-July.
Printed electric bills are changing to a new, modern bill format. For several months, the Co-op’s billing management team has worked to come up with a format that is packed with important information, while simultaneously being easy to read. The guide below will help members get acquainted with the new format.
Members who have questions about the new bill can call 318-927-3504 (Homer) or 318-368-3011 (Farmerville) and a Member Service Representative will be glad to help!
How to read the new bill:
Follow the numbers below as a guide to reading the new billing format.
1. Amount due on account.
2. Account number. Please refer to this number when calling in or making payments.
3. Billing Summary shows activity since last billing.
4. Message Center for important messages from Claiborne Electric.
5. Meter location and meter reading information.
6. By following the graph key, members can see monthly usage along with monthly high and low temperature information. Members can compare usage with the previous year.
7. Current detail of charges for electric use.
8. Account number and amount due. Return the stub with check or cash payment.
9. Payment options
If any personal information is incorrect on the front side of the bill, there is space on the reverse side to make corrections.
